During my 1-year full-time work experience at Ant Group, an Alibaba subsidiary, I owned the design of AntInsights — a SaaS data analytics & collaboration platform tailored for 20,000+ internal users. The product goal is to help users efficiently explore data, uncover insights, and make informed, data-driven decisions.
I led the user research and design efforts to reduce the learning curve associated with data analysis and enhance the accessibility of insights for our extensive user base.
My Roles -
👩🦯 Making self-analytics easy to learn and adopt from first-time use
I led the redesign process of SaSS self-analytics tools to lower the learning curve for non-technical, new users and improve user adoption, including creating a smooth onboarding process and enhancing the accessibility of visual analytics.
🎉 Impact: Helped with Task Success Rate increase from 52% to 100% during usability tests and user adoption from 5K+ to 9K+ (80%) within 2 quarters after launch.
📝 A no-code data-storytelling editor to easily create and share textual data reports
Natural language is a straightforward and accessible way to convey key information in the report. Previously, users need to manually edit such textual content, which is error-prone and cannot keep data updated in real-time.
Therefore, I led the research and design of a novel, no-code editor within the Ant Group report builder for users to efficiently incorporate essential data-driven information into their textual reports. Through the novel design of "data content blocks", this editor enables efficient template reuse and real-time data updates.
🎉 Impact: Released as open source by China's premier data viz library and received good recognition within the open-source community.
💡An open-source solution for intelligent & flexible tabular data analysis
Cross table is an effective tool for exploratory data analysis. I contributed to the design of a new version of the cross table to support flexible multi-dimensional cross analysis. Besides, to facilitate tabular data exploration, I proposed the novel design of a peripheral panel that can visualize user-selected cells intelligently and provide immediate key insights.
🎉 Impact: Received positive user feedback for significantly improving efficiency in tabular data analysis after the launch.
🎨Creating satisfying, accessible data-viz palettes in a smooth, smart, and efficient way
To facilitate the design cycle of visualization palettes, I initiated and led the end-to-end design of a data visualization palette generator, which can intelligently generate, evaluate, and optimize accessible palettes for data visualizations.
🎉 Impact: Launched within Ant Group and received warm user feedback from designers and developers.
Workshops that help internal workers learn data visualizations in a fun way
Besides UXUI design, I also contributed to the organization of workshops that help internal workers, especially those with low data literacy, to learn data visualizations through a series of lectures and engaging hands-on activities.